See all case studies
Streamlining the home insurance experience with UX optimization
Refining the property insurance calculator for a seamless, user-friendly experience. Enhancing clarity, efficiency, and accessibility through UX optimization.
usability testing
Client:
Cooperation with:
Language:
See all case studies
Streamlining the home insurance experience with UX optimization
Refining the property insurance calculator for a seamless, user-friendly experience. Enhancing clarity, efficiency, and accessibility through UX optimization.
usability testing
Client:
Cooperation with:
Language:
See all case studies
Streamlining the home insurance experience with UX optimization
Refining the property insurance calculator for a seamless, user-friendly experience. Enhancing clarity, efficiency, and accessibility through UX optimization.
usability testing
Client:
Cooperation with:
Language:
See all case studies
Streamlining the home insurance experience with UX optimization
Refining the property insurance calculator for a seamless, user-friendly experience. Enhancing clarity, efficiency, and accessibility through UX optimization.
usability testing
Client:
Cooperation with:
Language:
Quote completion rate
Optimized for a seamless and efficient insurance quote generation process.
Navigation clarity
Enhanced understanding of coverage options for a more intuitive user experience.
Task efficiency
Streamlined insurance policy selection for faster, frictionless decision-making.
Quote completion rate
Optimized for a seamless and efficient insurance quote generation process.
Navigation clarity
Enhanced understanding of coverage options for a more intuitive user experience.
Task efficiency
Streamlined insurance policy selection for faster, frictionless decision-making.
Quote completion rate
Optimized for a seamless and efficient insurance quote generation process.
Navigation clarity
Enhanced understanding of coverage options for a more intuitive user experience.
Task efficiency
Streamlined insurance policy selection for faster, frictionless decision-making.
Quote completion rate
Optimized for a seamless and efficient insurance quote generation process.
Navigation clarity
Enhanced understanding of coverage options for a more intuitive user experience.
Task efficiency
Streamlined insurance policy selection for faster, frictionless decision-making.
Quote completion rate
Optimized for a seamless and efficient insurance quote generation process.
Navigation clarity
Enhanced understanding of coverage options for a more intuitive user experience.
Task efficiency
Streamlined insurance policy selection for faster, frictionless decision-making.
Quote completion rate
Optimized for a seamless and efficient insurance quote generation process.
Navigation clarity
Enhanced understanding of coverage options for a more intuitive user experience.
Task efficiency
Streamlined insurance policy selection for faster, frictionless decision-making.
Quote completion rate
Optimized for a seamless and efficient insurance quote generation process.
Navigation clarity
Enhanced understanding of coverage options for a more intuitive user experience.
Task efficiency
Streamlined insurance policy selection for faster, frictionless decision-making.
Quote completion rate
Optimized for a seamless and efficient insurance quote generation process.
Navigation clarity
Enhanced understanding of coverage options for a more intuitive user experience.
Task efficiency
Streamlined insurance policy selection for faster, frictionless decision-making.
Quote completion rate
Optimized for a seamless and efficient insurance quote generation process.
Navigation clarity
Enhanced understanding of coverage options for a more intuitive user experience.
Task efficiency
Streamlined insurance policy selection for faster, frictionless decision-making.
Quote completion rate
Optimized for a seamless and efficient insurance quote generation process.
Navigation clarity
Enhanced understanding of coverage options for a more intuitive user experience.
Task efficiency
Streamlined insurance policy selection for faster, frictionless decision-making.
Challenge
We collaborated with the Ideacto team, leading the user testing process.
UNIQA set out to develop a user-friendly property insurance calculator, allowing customers to compare coverage options quickly and obtain insurance quotes with confidence. The challenge was to reduce complexity, improve navigation, and streamline decision-making process before launch.
To address this, we conducted remote, moderated usability tests, focusing on:
Simplifying the quoting process – ensuring users could enter property details effortlessly
Enhancing coverage comparisons – clarifying policy differences for better decision-making
Reducing user confusion – identifying and resolving friction points
Boosting decision confidence – empowering users to make informed insurance choices
Challenge
We collaborated with the Ideacto team, leading the user testing process.
UNIQA set out to develop a user-friendly property insurance calculator, allowing customers to compare coverage options quickly and obtain insurance quotes with confidence. The challenge was to reduce complexity, improve navigation, and streamline decision-making process before launch.
To address this, we conducted remote, moderated usability tests, focusing on:
Simplifying the quoting process – ensuring users could enter property details effortlessly
Enhancing coverage comparisons – clarifying policy differences for better decision-making
Reducing user confusion – identifying and resolving friction points
Boosting decision confidence – empowering users to make informed insurance choices
Challenge
We collaborated with the Ideacto team, leading the user testing process.
UNIQA set out to develop a user-friendly property insurance calculator, allowing customers to compare coverage options quickly and obtain insurance quotes with confidence. The challenge was to reduce complexity, improve navigation, and streamline decision-making process before launch.
To address this, we conducted remote, moderated usability tests, focusing on:
Simplifying the quoting process – ensuring users could enter property details effortlessly
Enhancing coverage comparisons – clarifying policy differences for better decision-making
Reducing user confusion – identifying and resolving friction points
Boosting decision confidence – empowering users to make informed insurance choices
Challenge
We collaborated with the Ideacto team, leading the user testing process.
UNIQA set out to develop a user-friendly property insurance calculator, allowing customers to compare coverage options quickly and obtain insurance quotes with confidence. The challenge was to reduce complexity, improve navigation, and streamline decision-making process before launch.
To address this, we conducted remote, moderated usability tests, focusing on:
Simplifying the quoting process – ensuring users could enter property details effortlessly
Enhancing coverage comparisons – clarifying policy differences for better decision-making
Reducing user confusion – identifying and resolving friction points
Boosting decision confidence – empowering users to make informed insurance choices
Approach
We conducted qualitative usability testing, combining task-based evaluations with user feedback analysis to refine the experience before development.
Approach
We conducted qualitative usability testing, combining task-based evaluations with user feedback analysis to refine the experience before development.
Approach
We conducted qualitative usability testing, combining task-based evaluations with user feedback analysis to refine the experience before development.
Approach
We conducted qualitative usability testing, combining task-based evaluations with user feedback analysis to refine the experience before development.
Methodologies & Phases
We structured usability tests to reflect real-life home insurance shopping behaviors, ensuring authentic user interactions:
Designed user scenarios based on common customer needs
Developed structured test scripts to ensure consistency across sessions
Defined success metrics to measure usability impact effectively
Methodologies & Phases
We structured usability tests to reflect real-life home insurance shopping behaviors, ensuring authentic user interactions:
Designed user scenarios based on common customer needs
Developed structured test scripts to ensure consistency across sessions
Defined success metrics to measure usability impact effectively
Methodologies & Phases
We structured usability tests to reflect real-life home insurance shopping behaviors, ensuring authentic user interactions:
Designed user scenarios based on common customer needs
Developed structured test scripts to ensure consistency across sessions
Defined success metrics to measure usability impact effectively
Methodologies & Phases
We structured usability tests to reflect real-life home insurance shopping behaviors, ensuring authentic user interactions:
Designed user scenarios based on common customer needs
Developed structured test scripts to ensure consistency across sessions
Defined success metrics to measure usability impact effectively
Methodologies & Phases
We structured usability tests to reflect real-life home insurance shopping behaviors, ensuring authentic user interactions:
Designed user scenarios based on common customer needs
Developed structured test scripts to ensure consistency across sessions
Defined success metrics to measure usability impact effectively
Conclusion
This project underscores the importance of early usability testing in simplifying complex financial decisions. By refining the UNIQA property insurance calculator before launch, we ensured a faster, clearer, and more user-friendly experience, empowering customers to secure home coverage with confidence.
Conclusion
This project underscores the importance of early usability testing in simplifying complex financial decisions. By refining the UNIQA property insurance calculator before launch, we ensured a faster, clearer, and more user-friendly experience, empowering customers to secure home coverage with confidence.
Conclusion
This project underscores the importance of early usability testing in simplifying complex financial decisions. By refining the UNIQA property insurance calculator before launch, we ensured a faster, clearer, and more user-friendly experience, empowering customers to secure home coverage with confidence.
Conclusion
This project underscores the importance of early usability testing in simplifying complex financial decisions. By refining the UNIQA property insurance calculator before launch, we ensured a faster, clearer, and more user-friendly experience, empowering customers to secure home coverage with confidence.
Outcome
Higher quote completion rates: more users successfully completed the quoting process.
Smoother policy selection: improved clarity in coverage details made it easier for users to choose a policy.
Reduced errors: users made fewer mistakes when entering property details.
Faster task completion: users navigated the insurance calculator with greater ease.
Outcome
Higher quote completion rates: more users successfully completed the quoting process.
Smoother policy selection: improved clarity in coverage details made it easier for users to choose a policy.
Reduced errors: users made fewer mistakes when entering property details.
Faster task completion: users navigated the insurance calculator with greater ease.
Outcome
Higher quote completion rates: more users successfully completed the quoting process.
Smoother policy selection: improved clarity in coverage details made it easier for users to choose a policy.
Reduced errors: users made fewer mistakes when entering property details.
Faster task completion: users navigated the insurance calculator with greater ease.
Outcome
Higher quote completion rates: more users successfully completed the quoting process.
Smoother policy selection: improved clarity in coverage details made it easier for users to choose a policy.
Reduced errors: users made fewer mistakes when entering property details.
Faster task completion: users navigated the insurance calculator with greater ease.
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Need expert guidance?
Book a free discovery call to see how we can help.
Let's talk!
Need expert guidance?
Book a free discovery call to see how we can help.
Let's talk!
Need expert guidance?
Book a free discovery call to see how we can help.
Let's talk!
Stories that drive success
See all case studies
From research to execution, we collaborate with businesses to craft experiences that resonate with users and deliver measurable results.
Stories that drive success
From research to execution, we collaborate with businesses to craft experiences that resonate with users and deliver measurable results.
Stories that drive success
From research to execution, we collaborate with businesses to craft experiences that resonate with users and deliver measurable results.
Stories that drive success
See all case studies
From research to execution, we collaborate with businesses to craft experiences that resonate with users and deliver measurable results.
Stories that drive success
See all case studies
From research to execution, we collaborate with businesses to craft experiences that resonate with users and deliver measurable results.