Introduction

Welcome to UXhands Ltd (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website [www.uxhands.com] (the “Website”) or use our services.

1. Data Controller

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR), the data controller is:

• Company Name: UXhands Ltd

• Registered Office Address: 27 Old Gloucester Street, WC1N 3AX London, United Kingdom

• Contact Information: hello@uxhands.pl

2. Information We Collect

We may collect and process the following personal data about you:

• Contact Information: Name, email address, phone number if you fill up the contact form. 

• Usage Data: Information about how you use our Website and services, including IP address, browser type, and browsing behavior.

• Transaction Data: Details about payments to and from you and other details of services you have purchased from us.

• Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.

3. Lawful Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have given explicit consent for specific purposes, such as receiving marketing communications.

• Contractual Necessity: To perform a contract with you or to take steps at your request before entering into a contract.

• Legal Obligation: To comply with legal obligations to which we are subject.

• Legitimate Interests: To pursue our legitimate interests in operating and improving our services, provided these interests are not overridden by your rights.

4. How We Use Your Information

We use your personal data for the following purposes:

• To provide and manage our services.

• To manage payments, fees, and charges.

• To manage our relationship with you, including notifying you about changes to our terms or privacy policy.

• To administer and protect our business and this Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).

• To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.

• To use data analytics to improve our Website, products/services, marketing, customer relationships, and experiences.

• To make suggestions and recommendations to you about goods or services that may be of interest to you.

5. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your personal data with:

• Service Providers: Third parties who provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

• Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

• Regulatory Authorities: HM Revenue & Customs, regulators, and other authorities who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside the UK and the European Economic Area (EEA). We ensure that such transfers are lawful and that your personal data is kept secure in accordance with the UK GDPR and EU GDPR.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Data Protection Rights

Under data protection laws, you have rights including:

• Right to Access: You have the right to request copies of your personal data.

• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe.