See all case studies
Enhancing the digital experience for local & foreign students
Designing a seamless, multilingual university platform with research-driven UX improvements, ensuring accessibility and engagement for both local and international students.
usability testing
IDI
survey
market analysis
Client:
Cooperation with:
Language:
See all case studies
Enhancing the digital experience for local & foreign students
Designing a seamless, multilingual university platform with research-driven UX improvements, ensuring accessibility and engagement for both local and international students.
usability testing
IDI
survey
market analysis
Client:
Cooperation with:
Language:
See all case studies
Enhancing the digital experience for local & foreign students
Designing a seamless, multilingual university platform with research-driven UX improvements, ensuring accessibility and engagement for both local and international students.
usability testing
IDI
survey
market analysis
Client:
Cooperation with:
Language:
See all case studies
Enhancing the digital experience for local & foreign students
Designing a seamless, multilingual university platform with research-driven UX improvements, ensuring accessibility and engagement for both local and international students.
usability testing
IDI
survey
market analysis
Client:
Cooperation with:
Language:
50 user interviews
Conducted in-depth interviews, including insights from foreign students, to understand diverse user needs.
Multilingual usability testing
Evaluated platform usability across multiple languages, ensuring accessibility for international students.
Survey insights
Collected quantitative feedback from a diverse student base to identify key UX improvements.
50 user interviews
Conducted in-depth interviews, including insights from foreign students, to understand diverse user needs.
Multilingual usability testing
Evaluated platform usability across multiple languages, ensuring accessibility for international students.
Survey insights
Collected quantitative feedback from a diverse student base to identify key UX improvements.
50 user interviews
Conducted in-depth interviews, including insights from foreign students, to understand diverse user needs.
Multilingual usability testing
Evaluated platform usability across multiple languages, ensuring accessibility for international students.
Survey insights
Collected quantitative feedback from a diverse student base to identify key UX improvements.
50 user interviews
Conducted in-depth interviews, including insights from foreign students, to understand diverse user needs.
Multilingual usability testing
Evaluated platform usability across multiple languages, ensuring accessibility for international students.
Survey insights
Collected quantitative feedback from a diverse student base to identify key UX improvements.
50 user interviews
Conducted in-depth interviews, including insights from foreign students, to understand diverse user needs.
Multilingual usability testing
Evaluated platform usability across multiple languages, ensuring accessibility for international students.
Survey insights
Collected quantitative feedback from a diverse student base to identify key UX improvements.
50 user interviews
Conducted in-depth interviews, including insights from foreign students, to understand diverse user needs.
Multilingual usability testing
Evaluated platform usability across multiple languages, ensuring accessibility for international students.
Survey insights
Collected quantitative feedback from a diverse student base to identify key UX improvements.
50 user interviews
Conducted in-depth interviews, including insights from foreign students, to understand diverse user needs.
Multilingual usability testing
Evaluated platform usability across multiple languages, ensuring accessibility for international students.
Survey insights
Collected quantitative feedback from a diverse student base to identify key UX improvements.
50 user interviews
Conducted in-depth interviews, including insights from foreign students, to understand diverse user needs.
Multilingual usability testing
Evaluated platform usability across multiple languages, ensuring accessibility for international students.
Survey insights
Collected quantitative feedback from a diverse student base to identify key UX improvements.
50 user interviews
Conducted in-depth interviews, including insights from foreign students, to understand diverse user needs.
Multilingual usability testing
Evaluated platform usability across multiple languages, ensuring accessibility for international students.
Survey insights
Collected quantitative feedback from a diverse student base to identify key UX improvements.
50 user interviews
Conducted in-depth interviews, including insights from foreign students, to understand diverse user needs.
Multilingual usability testing
Evaluated platform usability across multiple languages, ensuring accessibility for international students.
Survey insights
Collected quantitative feedback from a diverse student base to identify key UX improvements.
Challenge
WSB Merito University aimed to redesign its digital platforms to create a more inclusive and user-friendly experience for both local and foreign students. The challenge was to ensure accessibility, usability, and engagement across different linguistic and cultural backgrounds while integrating best practices in UX/UI research and user-centered design.
To achieve this, we conducted comprehensive UX research, utilizing multiple methodologies to gather insights and validate design decisions. The focus areas included:
Understanding user needs – Addressing challenges for local and foreign students.
Evaluating platform usability – Testing navigation, accessibility, and key user flows.
Ensuring multilingual clarity – Refining content, structure, and interaction design in multiple languages.
Optimizing engagement – Improving digital services to enhance student satisfaction.
Challenge
WSB Merito University aimed to redesign its digital platforms to create a more inclusive and user-friendly experience for both local and foreign students. The challenge was to ensure accessibility, usability, and engagement across different linguistic and cultural backgrounds while integrating best practices in UX/UI research and user-centered design.
To achieve this, we conducted comprehensive UX research, utilizing multiple methodologies to gather insights and validate design decisions. The focus areas included:
Understanding user needs – Addressing challenges for local and foreign students.
Evaluating platform usability – Testing navigation, accessibility, and key user flows.
Ensuring multilingual clarity – Refining content, structure, and interaction design in multiple languages.
Optimizing engagement – Improving digital services to enhance student satisfaction.
Challenge
WSB Merito University aimed to redesign its digital platforms to create a more inclusive and user-friendly experience for both local and foreign students. The challenge was to ensure accessibility, usability, and engagement across different linguistic and cultural backgrounds while integrating best practices in UX/UI research and user-centered design.
To achieve this, we conducted comprehensive UX research, utilizing multiple methodologies to gather insights and validate design decisions. The focus areas included:
Understanding user needs – Addressing challenges for local and foreign students.
Evaluating platform usability – Testing navigation, accessibility, and key user flows.
Ensuring multilingual clarity – Refining content, structure, and interaction design in multiple languages.
Optimizing engagement – Improving digital services to enhance student satisfaction.
Challenge
WSB Merito University aimed to redesign its digital platforms to create a more inclusive and user-friendly experience for both local and foreign students. The challenge was to ensure accessibility, usability, and engagement across different linguistic and cultural backgrounds while integrating best practices in UX/UI research and user-centered design.
To achieve this, we conducted comprehensive UX research, utilizing multiple methodologies to gather insights and validate design decisions. The focus areas included:
Understanding user needs – Addressing challenges for local and foreign students.
Evaluating platform usability – Testing navigation, accessibility, and key user flows.
Ensuring multilingual clarity – Refining content, structure, and interaction design in multiple languages.
Optimizing engagement – Improving digital services to enhance student satisfaction.
Approach
We implemented a mixed-method research strategy, ensuring a data-driven and student-centered redesign process. By combining quantitative insights with in-depth qualitative research, we identified key usability barriers affecting both local and foreign students.
Our iterative approach refined navigation, optimized multilingual content, and enhanced accessibility, creating a seamless experience for all users. Collaborating closely with university stakeholders, we incorporated faculty and administration feedback, aligning platform improvements with institutional goals.
This holistic approach not only improved usability but also significantly increased student engagement and satisfaction.
Approach
We implemented a mixed-method research strategy, ensuring a data-driven and student-centered redesign process. By combining quantitative insights with in-depth qualitative research, we identified key usability barriers affecting both local and foreign students.
Our iterative approach refined navigation, optimized multilingual content, and enhanced accessibility, creating a seamless experience for all users. Collaborating closely with university stakeholders, we incorporated faculty and administration feedback, aligning platform improvements with institutional goals.
This holistic approach not only improved usability but also significantly increased student engagement and satisfaction.
Approach
We implemented a mixed-method research strategy, ensuring a data-driven and student-centered redesign process. By combining quantitative insights with in-depth qualitative research, we identified key usability barriers affecting both local and foreign students.
Our iterative approach refined navigation, optimized multilingual content, and enhanced accessibility, creating a seamless experience for all users. Collaborating closely with university stakeholders, we incorporated faculty and administration feedback, aligning platform improvements with institutional goals.
This holistic approach not only improved usability but also significantly increased student engagement and satisfaction.
Approach
We implemented a mixed-method research strategy, ensuring a data-driven and student-centered redesign process. By combining quantitative insights with in-depth qualitative research, we identified key usability barriers affecting both local and foreign students.
Our iterative approach refined navigation, optimized multilingual content, and enhanced accessibility, creating a seamless experience for all users. Collaborating closely with university stakeholders, we incorporated faculty and administration feedback, aligning platform improvements with institutional goals.
This holistic approach not only improved usability but also significantly increased student engagement and satisfaction.
Methodologies & Phases
We gathered large-scale student insights to identify key pain points and expectations:
Conducted structured surveys targeting both local and foreign students
Analyzed student behaviors, digital habits, and platform usage patterns
Applied statistical methods to extract key UX insights for informed design decisions
Methodologies & Phases
We gathered large-scale student insights to identify key pain points and expectations:
Conducted structured surveys targeting both local and foreign students
Analyzed student behaviors, digital habits, and platform usage patterns
Applied statistical methods to extract key UX insights for informed design decisions
Methodologies & Phases
We gathered large-scale student insights to identify key pain points and expectations:
Conducted structured surveys targeting both local and foreign students
Analyzed student behaviors, digital habits, and platform usage patterns
Applied statistical methods to extract key UX insights for informed design decisions
Methodologies & Phases
We gathered large-scale student insights to identify key pain points and expectations:
Conducted structured surveys targeting both local and foreign students
Analyzed student behaviors, digital habits, and platform usage patterns
Applied statistical methods to extract key UX insights for informed design decisions
Methodologies & Phases
We gathered large-scale student insights to identify key pain points and expectations:
Conducted structured surveys targeting both local and foreign students
Analyzed student behaviors, digital habits, and platform usage patterns
Applied statistical methods to extract key UX insights for informed design decisions
Conclusion
This project highlights the critical role of UX research in creating an inclusive digital experience. Through multilingual usability testing, in-depth interviews, and quantitative surveys, we refined the WSB Merito University platform to better serve both local and foreign students. The result is a seamless, accessible, and engaging user experience that supports diverse student needs.
Conclusion
This project highlights the critical role of UX research in creating an inclusive digital experience. Through multilingual usability testing, in-depth interviews, and quantitative surveys, we refined the WSB Merito University platform to better serve both local and foreign students. The result is a seamless, accessible, and engaging user experience that supports diverse student needs.
Conclusion
This project highlights the critical role of UX research in creating an inclusive digital experience. Through multilingual usability testing, in-depth interviews, and quantitative surveys, we refined the WSB Merito University platform to better serve both local and foreign students. The result is a seamless, accessible, and engaging user experience that supports diverse student needs.
Conclusion
This project highlights the critical role of UX research in creating an inclusive digital experience. Through multilingual usability testing, in-depth interviews, and quantitative surveys, we refined the WSB Merito University platform to better serve both local and foreign students. The result is a seamless, accessible, and engaging user experience that supports diverse student needs.
Outcome
Higher usability scores: improved navigation and accessibility made the platform easier to use for diverse student groups.
Enhanced multilingual support: optimized language-based interfaces improved clarity.
Data-driven design refinements: student insights shaped UX/UI improvements for a more intuitive experience.
Better student engagement: a more intuitive platform simplified access to academic resources and services.
Outcome
Higher usability scores: improved navigation and accessibility made the platform easier to use for diverse student groups.
Enhanced multilingual support: optimized language-based interfaces improved clarity.
Data-driven design refinements: student insights shaped UX/UI improvements for a more intuitive experience.
Better student engagement: a more intuitive platform simplified access to academic resources and services.
Outcome
Higher usability scores: improved navigation and accessibility made the platform easier to use for diverse student groups.
Enhanced multilingual support: optimized language-based interfaces improved clarity.
Data-driven design refinements: student insights shaped UX/UI improvements for a more intuitive experience.
Better student engagement: a more intuitive platform simplified access to academic resources and services.
Outcome
Higher usability scores: improved navigation and accessibility made the platform easier to use for diverse student groups.
Enhanced multilingual support: optimized language-based interfaces improved clarity.
Data-driven design refinements: student insights shaped UX/UI improvements for a more intuitive experience.
Better student engagement: a more intuitive platform simplified access to academic resources and services.
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Need expert guidance?
Book a free discovery call to see how we can help.
Let's talk!
Need expert guidance?
Book a free discovery call to see how we can help.
Let's talk!
Need expert guidance?
Book a free discovery call to see how we can help.
Let's talk!
Stories that drive success
See all case studies
From research to execution, we collaborate with businesses to craft experiences that resonate with users and deliver measurable results.
Stories that drive success
From research to execution, we collaborate with businesses to craft experiences that resonate with users and deliver measurable results.
Stories that drive success
From research to execution, we collaborate with businesses to craft experiences that resonate with users and deliver measurable results.
Stories that drive success
See all case studies
From research to execution, we collaborate with businesses to craft experiences that resonate with users and deliver measurable results.
Stories that drive success
See all case studies
From research to execution, we collaborate with businesses to craft experiences that resonate with users and deliver measurable results.